Delivery information

Your orders are sent by the Russian Post first class express mail. Sending days are Monday to Saturday, and the order is sent the next day after the payment is received. This means that an order formed and paid on Monday will only be sent to you on Tuesday. To monitor the processing of your order and to find the delivery tracking code, enter the customer’s personal page.

Please pay attention:

• We only send the order after receiving 100% advance payment on our store account.
• The store bears no responsibility and does not repeat delivery if an incorrect address is indicated!

In case the Russian post returns the order after the term of storage in the receiving post office has been exceeded, the repeated delivery is only made after repeated payment for the post sending. Please be careful and track your order on the Russian Post website!

Worldwide delivery

We deliver orders worldwide as standard packages via the Russian Post. Delivery cost is calculated automatically in your basket when you form an order. To track the delivery, use the tracking code.

You can also order express courier delivery (via EMS, a courier agency of the Russian Post). It will significantly enhance delivery cost, which will be calculated individually before sending the order.

You may obtain insurance for your order. The cost of insurance is 4% of the order value. However, it also enhances the delivery cost, which will be calculated individually before sending the order.